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Instructions for Replacing the Toshiba Portege Ultrabook 8 Cell Z935-P300 or P30 battery

Instructions for Replacing the Toshiba Portege Ultrabook 8 Cell Z935-P300 or P30 battery

November 20, 2015

Instructions for replacing the Toshiba Portege Ultrabook 8 Cell Z935-P300 or P30 battery

Toshiba YouTube Video by Toshiba employee Peter

Corresponding screenshots from YouTube Video and Text: Me

A few months back the keys on my laptop were sticking, like I would have to press directly in the center of the key and sometimes another letter (not the one intended) would just magically pop up instead.  My laptop is my life and I’ve shared more meals with it than sadly anyone else in my life over the last couple of years.

I took it to Best Buy, where I purchased it, explained my situation to the guy very dismissively said, “There’s nothing we can do, we need to send it in, it takes two weeks and a minimum of $250 just to start working on it.”  (The warranty had just expired-shocking, right?) And they wouldn’t replace any of the missing keys (and there were a lot).  It looked like if my keyboard was smiling it was missing a lot of teeth.  The upside, I know how to type even when keys are missing. Replacement Laptop Keys were great to work with, I ordered replacement keys several times from them.

I left Best Buy a little more than irritated, and thought Google teaches me a lot, so why not how to clean the keyboard of a Toshiba Portege Z935?  Online was one complaint after another about how it was hard and you really had to take your time (l’m one of the least patient people in the world so there’s that), and someone who did laptop maintenance for a living suggested to suck it up and pay the money and live without my lifeline for two weeks.  If at first you don’t succeed, Google and Google again.  I found an article that walked me through it step by step, it took a few hours, but I felt like I must know what it was like when Steve Jobs designed his first successful program.  Well, not quite that amazing but I felt accomplished in something I didn’t think I could do and actually did.   Disgustingly, I found enough food  there to make up an entire croissant (and I live mainly on candy and hot tea).

I bought my computer August 1, 2012 and the battery is finally shot.  I mean I have to hold the power cord in the back to get enough juice to check email.  I bought a new power cord to try and extend the life (it did about 3 months).  I’m out of options and need to replace the battery.  I tried locally (not Best Buy but Batteries + Lightbulbs and they had everything but the battery for the Toshiba Portege Z935-P300.

My dead computer sat like a $1,500 paperweight for over a year.  A friend loaned me an extra one she had.

THE GOOD STUFF

I found a ‘support group’ which led me to this information:

cat1092 found the actual battery (which is a challenge)Toshiba Portege Ultrabook 8 Cell Z935-P300 or P30 battery Battery price: $85.00

Another link to a battery  and unlike the laptop keys I have not purchased a battery yet because….

 

THIS MIGHT BE THE PROBLEM

We found DC POWER JACK cable harness TOSHIBA Portege Z935-P300 Z935-P390 Connector was the main problem.  It’s an $8.60 fix.  Would have been nice if TOSHIBA mentioned this was a problem for most who purchased this laptop.  I’m back to liking my computer but no thanks to TOSHIBA but many thanks to my dad, as this ended up being a father/daughter project.

YouTube Video by Peter from Toshiba USA.

It was also suggested on one of the sites to make sure changing your own battery doesn’t negate the warranty on the computer.

And if you’re anything like me (old) (I need actual physical instructions) especially when I’m taking apart my computer, which prevents me from watching an actual video while I’m taking apart my computer.  I watched the YouTube video, took screenshots and tried to get the general gist of the instructions. Feel free to print this out to have next to you.

The things you’ll need:

Toshiba Portege Z395 P300 Battery Change Slide 1 final

  1. Put on anti static wrist band flip turned off and disconnected computer over.  Orient with opening facing outward
  2. Use  the case seperator to tak out the center screw (rubber stopper first)  then use Security Torx driver T07)  to remove  the center screw and place aside in container with rubber stop
  3. Next there are 13 screws (use Phillip-head screw driver)
  4. The two in the back corners are longer than the others and should be unscrewed first and set aside by themselves in a container
  5. Put the remaining 11 screws in a container separate from the  two longer and one center screw
  6. Gently remove the casing:  Audio ports are on the left USB ports on the right.  Lift the casing from the right

Slide2

  1. Battery Here:

Slide3 final

  1. Solid state drive here:

Slide4 final

  1. And the RAM here:

Slide5 final

  1. Start by removing the battery (8 Cell Toshiba Portege Z935-P300 orP390 Battery) 6 Phillips-head screws and one power cable must be removed.

Slide6 final

  1. Set these 6 screws aside and make sure they don’t get mixed with all the others
  2. Lift the battery from the farthest side from you first (it rests snug with the speakers)

Slide7 final

  1. The speakers may move a little but that’s ok because the screws that hold the battery also hold the speakers.  Lift the battery vertically.

Slide8 final

  1. Using the case separator disconnect the power cable, there’s a groove on the power cable

Slide9 final

  1. If the speakers in the far corners moved reseat them (the plastic posts on the case should go through the holes in the speakers)

Slide10 final

  1. Now remove the solid state drive:  Remove the 2 Phillips-head screws and set them aside (not to get confused with all the other screws

Slide12 final

  1. Simply pull it out of the socket
  2. Finally remove the RAM, using one finger on each side pull the metal levers away from the RAM-it should pop up, simply pull it out of the socket

Slide13 final

  1. Once the screws are removed the drive should pop up.

Slide13 final

  1. Put the RAM back in (make sure and line up the grooves correctly) slide in at an angle like below.  Press down firmly to latch it in place.
  2. Next put back in the solid state drive and just like the RAM has orientation.  Line up the groove.  Slide it into the socket on an angle like below.

Slide14 finals

  1. Hold it down and screw in the 2 Phillips-head screws
  2. Now the battery needs to be reattached
  3. Orient the battery with the text facing down and have the power cable oriented towards the power socket

Slide21 final

Slide15 final

  1. First connect the power and just like on removal use the case separator to slide the cable into place.Slide16 final
  2. Push the battery towards you the push it down into the wedge of the speakers.

Slide17 final

  1. Assure that the battery is in place and that the speakers are lined up.
  2. Screw in the 6 Phillips-head screws that were in the old battery.  Put in each screw without tightening them.    Keeping making your way around to all 6 a little at a time until they are all the way in place and tightened down.

Slide18 final

  1. All that’s left is to put the case back together.
  2. Start by latching the case on the back by the audio ports (not the front speakers) and pushing the case towards the right

Slide19 final

  1. Leaving the ports themselves completely flush with the case
  2. The push the case down on the other side by the USB port
  3. This sounds simple but can be the most difficult part of the process.
  4. Just make sure to have the audio ports first because this is where the case will catch

Slide20 final

  1. Now screw in the 13 Phillips-head screws starting with the two longest at the back corners nearest the hinge.

 

  1. Leaving the ports themselves completely flush with the case
  2. The push the case down on the other side by the USB port
  3. This sounds simple but can be the most difficult part of the process.
  4. Just make sure to have the audio ports first because this is where the case will catch

Slide23 final

  1. Use the T07 screwdriver to secure the security screw in the center.
  2. Finally place the piece of rubber back over it.

Good Luck and hope you were able to fix your problems because TOSHIBA certainly offered no reasonable solutions

 

 

 

 

 

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